Document Flow

Automation of Document Flow in Banking

Overview

Analyzing documents with similar structures is time-consuming for humans and requires intense focus, making it difficult to avoid errors. To fully automate this process, we use a combination of technologies.

The solution works effectively in banks, insurance companies, and organizations dealing with complex documentation, covering source integration, content extraction and analysis (iOCR, ML/NLP), data registration, categorization, archiving, and routing documents to the appropriate departments.

Customer Challenges

Our Solution

Registration of documents sent by customers or scanned in workflow systems, categorization, and distribution to the appropriate employees for further processing
Integration with document sources, automation of categorization, initiation of the correct document flow, and assignment of documents to the appropriate database
The need to search for the same or similar parameters within the content of complex documents
Content extraction from documents and analysis of selected parameters (e.g., customer data, values, contract terms)
Frequent errors in transcribing data from the content of documents
Validation of data extraction accuracy according to predefined rules
Cumbersome document archiving requiring repetitive execution of a set procedure
Automated liquidity analysis and preparation of payment batches
Bank statement registration requires payment reconciliation, including bulk payments
Automated document archiving in a predefined folder structure, maintaining naming continuity and style, while adhering to other specific rules

Results:

Document flow automation enables the handling of at least 80% of documents without human involvement, reducing process completion time, relieving employees, and ensuring high-quality data processing, achieving an average annual return rate of 135%.
Payback period: 6-11 months
Annual return rate: an average of 135%
Automated flow covers at least 80% of documents
Reduced document processing time and faster decision-making
Relieving and supporting employees
Ensuring high-quality data processing through multi-step validation
Mitigating employee turnover
References

Proof of success – What do our clients say about us?